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Brassring

Brassring
Formerly IBM Kenexa

Overview

What is Brassring?

Brassring, formerly from IBM and part of the Kenexa Talent Acquisition Suite, and now sold by Infinite Computer Solutions, is an enterprise grade ATS and onboarding solution. It allows companies to find the right talent, track and manage candidates, and…

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Recent Reviews

Hiring through Kenexa

8 out of 10
December 03, 2018
Incentivized
Kenexa is used across the organization globally for recruiting and recruiting operations. Its used for candidates applying to various …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 15 features
  • Job Requisition Management (11)
    7.7
    77%
  • Job Search Site Posting (11)
    7.7
    77%
  • Company Website Posting (10)
    7.4
    74%
  • Customized Application Form (11)
    7.1
    71%
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Pricing

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N/A
Unavailable

What is Brassring?

Brassring, formerly from IBM and part of the Kenexa Talent Acquisition Suite, and now sold by Infinite Computer Solutions, is an enterprise grade ATS and onboarding solution. It allows companies to find the right talent, track and manage candidates, and use candidate data to spot trends within the…

Entry-level set up fee?

  • No setup fee

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  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Features

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

7.5
Avg 8.0
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Product Details

What is Brassring?

Brassring, formerly from IBM and part of the Kenexa Talent Acquisition Suite, and now sold by Infinite Computer Solutions, is an enterprise grade ATS and onboarding solution. It allows companies to find the right talent, track and manage candidates, and use candidate data to spot trends within the applicant pool.


Brassring offers candidate relationship management functionality for tracking candidate data and personalizing communication with each candidate. The suite also provides ATS capabilities via BrassRing, which enables automation for routine recruiting processes. It also includes cloud-based onboarding and candidate analytics intended to streamline candidate selection and hire-to-value timelines.

Brassring Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Brassring, formerly from IBM and part of the Kenexa Talent Acquisition Suite, and now sold by Infinite Computer Solutions, is an enterprise grade ATS and onboarding solution. It allows companies to find the right talent, track and manage candidates, and use candidate data to spot trends within the applicant pool.

Cornerstone OnDemand, Infor Human Resources, and PeopleFluent are common alternatives for Brassring.

Reviewers rate Candidate Search and Applicant Tracking highest, with a score of 8.3.

The most common users of Brassring are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(63)

Attribute Ratings

Reviews

(1-11 of 11)
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December 03, 2018

Hiring through Kenexa

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Kenexa is used across the organization globally for recruiting and recruiting operations. Its used for candidates applying to various roles, scheduling interviews, acts as a single database for feedback for interviews, making offers to candidates and storing important data like Visa, work permits, passport soft copy, compliance and any work / country specific regulations. It also acts as a triggering tool for sending mass communications, emails and information about the role and organization.
  • Applications on Kenexa - this I believe is the best strength of Kenexa. It is very easy to segregate candidates based on the skill set, role, country, level, etc., hence being the single source for all information.
  • Feedback Forms - As soon as the interviews are done, the tool allows us to send feedback forms with a detailed feedback (up to 4000 words). This allows a detailed documentation of every interview, enabling the organization to make the best possible hires.
  • CRM like features - like any CRM (customer relationship management) tool, Kenexa allows you to be very personalized with every person you are interacting with. The emails directly go to the inbox of the candidates and are personalized as well (with first names, role, and phone numbers).
  • API's - I believe this is one area where Kenexa lags, the ability to talk to other systems. This tool is impossible to integrate with lots of other tools, requring human involvement and manual intervention.
  • Search - Searching is not an easy task. It requires a lot of time and effort to search basic data. But due credit to IBM, they have improved on this a lot. But still the system requires more optimization.
  • Openness - Kenexa is a user defined system. It functions only in one described way. There is no way to reduce time, or have an alternate way. This is sometime irritating.
Kenexa is is well suited for any organization that has more than 3000 employees globally. I would not recommend this to startups or a growing organization with less than 3000 employees. But once you cross this number, Kenexa becomes useful and is a brilliant tool for global operations - recruiting. I would recommend this tool to any organization that has offices in many countries/geographies as well.
James Reich | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
It was used as an ATS and CRM for staffing. We housed all candidate and client details; used it to search for top profiles and reporting. It solves the problem of candidate documentation and back-office administrative needs. It has solid search tools and easy to navigate tools and also UI.
  • Candidate retrieval and documentation
  • Client documentation
  • Reporting
  • We would love to see a more comprehensive dashboard and having to not use as many clicks to get to where I need sometimes.
  • Perhaps more parsing options for even easier, more automated usage.
It is great for the staffing industry or really any B2B sales organizations. It can be used as an ATS or CRM. It is not a HRMS just a solid ATS, so I don't think it should be overly leveraged just for human resourcing needs or functions other than those linked with staffing.
Score 3 out of 10
Vetted Review
Verified User
Incentivized
Currently Kenexa is being used enterprise wide by recruiters and hiring managers for recruiting and hiring.
  • Kenexa has been trying to do a better job of understanding the client and candidate needs in the last 12 months but they still have room to improve in this area.
  • With Kenexa's acquisition by IBM, the ticket and support process became more difficult.
  • With resources like IBM behind Kenexa, I was hoping to see things move faster but updates to functionality have come at a slower pace than expected. When new features are added, they are not fully functional at launch e.g. mobile job search and mobile apply - they are communicating that both functionalities are ready however when working through the projects to turn on both, we have discovered a lot of limitations and functionality that have made us hesitant to go live with a less than great experience for our users.
  • No one can clearly communicate the roadmaps for new features and enhancements - we often get conflicting information depending on who you talk to.
Kenexa is one of the big dogs in the ATS space so if you want a traditional enterprise wide ATS for recruiters, it will meet your expectations - no recruiter loves their ATS. If you are looking to be cutting edge and candidate experience focused, I think that there are more nimble systems out there that are trying to take it to the next level. Kenexa has a reputation as being difficult to work with and we have found that to be true - while we have liked several of the special project folks we have worked with, there is a lot of back and forth with engineering to get things done.
Dennard Melton | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
  • It allow you to track the progress of a potenital candidate from start to finish
  • You can set up email templates that you can send and label for each part of the process
  • You can pull resumes fron different sources by using keyword searches for the type of employees you are looking to hire
  • You can track communications to each candidate to see when you email or last contact the candidate
  • Send emails after using the search Function to find the candidate
  • The number of clicks to move a candidate from start to finish
  • Not having to reclick after changing Multiple status for candidates after reviewing
  • If you search for a candidate and find them in the search, you can't send emails to them even if they are in your req. Must go in req to send emails for template.
I would tell a colleague to make sure you what you are trying to get out of the system. Are you mass recruiting or are you trying to fill a position every once in a while in your company? Make sure you understand the search function as well as how you can get the folders and the files built the way you need it. I am not sure they are tools that would help with mass recruiting. I think removing some of the tools would make it easier to get to resumes and not to have some many clicks with each candidate.
Ellen Pham | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User
Incentivized
While using Kenexa, I encountered issues repeatedly. The ATS itself was extremely slow and was not compatible with many systems. I was not able to use it for a regular session without growing frustrated. It would constantly freeze during all my searches as well as giving me error notifications for status checks. This would happen ALL THE TIME.
All Recruiters and leads used it to search for candidates, but it was still awful.

Here is a basic overall look:
1) Lags 24/7
2) Outdated information
3) Constant Outages
4) NON user-friendly interface (needs to be updated)
  • It's really good at stalling time.
  • I liked that documents were easily sent with a single click.
  • Easy to learn and use (at times)
  • The interface needs to be more user-friendly and updated. it seems as though it hasn't been changed or updated in a decade.
  • It needs to be compatible with Google Chrome. Internet Explorer is slower and crashes more often.
  • There needs to be an automatic clean-up option to detain and get rid of outdated resumes to speed up recruitment processes.
I think companies should look into Bullhorn Reach. it's much more usable and minimized. Sleek, modern, fast, compatible and cloud based. It also offers mobile recruiting, that way all processes can be made anywhere and anytime--which makes it more convenient for recruiters who are also out in the field more. Bullhorn Reach also has consistent activity tracking. Every bit of process or communication made by recruiters and users is tracked and can be seen by every one else. Which ultimately helps us stay updated on everything. The less clicking we have to do to get to something that we need to know about, the more user friendly it is.
Brett Kummer, PHR | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
  • Kenexa's "Data Insight Tool" allows for real time metrics to be collected and shared to make decisions that impact our company.
  • Applicant flow data is easy to track as the HR Status options are customizable to adopt to specific work processes.
  • Kenexa customer service allows for an expert technical liaison to help consult any and all implementation decisions that my company decides to pursue.
  • RAM Trigger logic allows for optimal automation of the transactional recruiting processes.
  • Talent Records can be located with Boolean search logic which aids in the recruitment process.
  • Kenexa "Agency Manager" for Third Party Agencies is a primitive tool and could be enhanced to help manage agency usage.
  • System outages are particularly troublesome for our international locations as the generally occur in the middle of their work day.
  • Work Bench Training is only held several times a year and is instrumental to a company's ability to adopt BrassRing as their applicant tracking system.
I would recommend that any colleague should complete the due diligence process of examining all products to find the right fit for their company culture. Some of the questions I would ask in a search are: 1-What does the customer service process look like? 2-Who will be performing any enhancements or alterations to my instance of the product? 3-How will this product integrate with existing HR systems already employed by my company.
Aaron Binkley | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User
  • BrassRing did make it easy to create and post new jobs as well as unpost and close filled jobs.
  • Kenexa 2x BrassRing is capable of running many useful reports for keeping track of candidate flow and overall recruitment progress.
  • BrassRing's application system for candidates is prone to freezing and crashing in the middle of the application causing potential candidates to lose all progress. I filled out the application myself and witnessed these issues first hand, on top of several complaints I received via phone and email from candidates attempting to apply via the BrassRing service. Also, the Parsing system within the application is not capable of pulling any meaningful information out of text documents.
  • Each user must be added to each job in order for that job, and the candidates in it, to show up in relevant searches. This becomes a problem when a new team member joins the account and needs access to all of the previous openings just so that they can find candidates already in the system. The account I was working on involved literally hundreds of new openings a month, meaning that any movement of personnel on or off the account would mean having to update potentially thousands of old positions just to allow them to be able to mine the ATS for candidates. I don't see any particular reason why someone with access to the system should have to be given access to each individual job. If a particular position needs to be kept confidential for whatever reason then that individual position should be able to be set to only show to authorized recruiters. The rest of the positions should automatically be searchable by anyone with appropriate access to the ATS to allow for basic level candidate mining and movement.
Other products in the same category as Kenexa 2x BrassRing would be Taleo and PeopleFluent. I would also look into Avature as an ATS option. I am currently on the sourcing side of the recruitment process and use Avature for tracking and candidate mining purposes. I would recommend getting any kind of demo possible since the user interfaces vary quite a bit between them. Ease of use and overall stability should be kept in mind when comparing ATS prices.
Score 7 out of 10
Vetted Review
Verified User
  • Kenexa allows Boolean key word search within a particular requisition so it makes sifting through a high number of applicants manageable and effective
  • Kenexa can be tailored to meet individual business needs. During the time we’ve had Kenexa here I’ve used it in support of a few different business segments and for each the way the system was used to “position” candidate statuses have varied based on the individual need of the business. One example is when interviewing a high volume of applicants internationally, we were able to send qualified applicants through to the “event manager” and it would enable the candidate to select his/her interview date/time based on previously submitted options inputted by our Kenexa users.
  • Kenexa allows one to customize and score questions for each open requisition that applicants complete as they apply. The system then sorts applicants according to the score of candidate answers allowing for easy sorting of top qualified candidates.
  • When onboarding a new hire, Kenexa sends our new hire documents via a portal link to be submitted online by the candidate. The system is not easily compatible with Mac users and so it can complicate the candidate experience for many of our creative hires.
  • I’ve experienced a high volume of system outages where I was not able access Kenexa. These outages have been resolved in some cases by a system restart, clearing my “cookies” and in the majority of cases, the Kenexa tech team had to make the fix on their end as more often the not the issue tended to be user wide. They are usually great about fixing bugs in a timely fashion but there have been instances where I’ve been blocked out for a few hours.
  • In my ideal ATS, a system should be able to compose and edit offer letters with the click of a button. Unfortunately there is much manual entry needed to generate offer letters in Kenexa, and once completed, it is no possible to edit. For example, if a new hire’s start date changed we have to create an completely new offer letter, we cannot go in and just make the minor adjustment.
1. Is the system compatable with both Mac and PC platforms?
2. Can the system be customized to unique individual business needs?
Simon Meth | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
  • 2XB is SaaS and it is up and running most of the time. Performance is usually good and there is only very minimal downtime.
  • 2XB allows corporate recruiters to work the way they want to work. It provides a clear snapshot of everything on the recruiter's "desk": what there is to do now, what there is to do later, and what can be ignored.
  • 2XB can handle companies/organizations of various sizes including the very largest and handles multi-site, multi-countries well.
  • The GUI has undergone several major revisions since I first used it in '03. It is far from Windows compliant. As the market transitions away from pure Windows compliance, now is the time to redesign and bring the UI up-to-date.
  • Reporting is very poor. A redesign of the reporting engine to use modern technologies is needed.
  • There is little that the user can do to customize their experience other than moving columns around, adding and deleting columns, and rearranging the landing page. This should be addressed when architecting the new UI.
  • The implementation of 2XB that I use has no social media integration that I'm aware of. However, Kenexa has announced Release 13: Social media integration and mobile functionality are at the top of the holiday wish list of recruiters this year. Just in time for the holidays, we’re excited to roll out Release 13 of Kenexa 2x BrassRing. Highlights of the release include expanded functionality for social, mobile, on-demand video interviewing, SMS/Text Messaging, user interface advances and candidate relationship management. No idea if that's vaporware or not but at least they are headed in the right direction.
Kenexa 2XB is certainly worth consideration. It's important to determine if the UI is going to be acceptable. Whether or not that is true will depend on the rest of the software suite in use. Reporting is also important. While you can report on most of the data, doing so is cumbersome and not readily available and intuitive for most users. That may be an issue in environments where users are expected to generate their own reports. Modern software should work the way that users expect. Given that most users are now used to using Web applications, tablet applications, and smartphone applications, shouldn't their ATS be available and work consistently on each of those platforms? 2XB does not!
Score 7 out of 10
Vetted Review
Verified User
  • Kenexa has good linking capabilities; the user can review reqs when in candidate view, and candidates while in req view
  • The process steps are generally logical and well-ordered for candidate dispositioning
  • E-mail addresses are not active URL links in most panels, resulting in a lot of copy-and-paste.
  • The fields in the candidate search function are not well-ordered.
  • The req approval process is weak on notification triggers.
Thoroughly discover what customizations can be made for your needs.
Gayatri (Gigi) Goswami | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
  • Has a good UI.
  • Able to navigate through the tool easily.
  • I'd like to see better searching capabilities.
  • The search results are not 100% accurate. It requires more time to find the right candidate.
Able to work through the entire hiring process. Can pick up at any point and leave notes for candidate actions.
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